We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

Using is Believing


Don't take our word for it! Call our clients some who have added on to their systems or replaced their legacy systems with FireRock's affordable system. Lets us Demo our Digital Phone Call Recording and Logging System via the Internet. We offer a 45 day money back guarantee.

FireRock Call Recording Solutions

Firerock's Digital Voice Logging System is a suite of hardware (USB Recording technology) and software modules that combine to offer a powerful, flexible and easily expandable Digital and Analog Call Recording solutions for your business. You can start today with just a single extension of Call Recording and expand in stages with centralized recording, sophisticated reporting and agent call grading as and when your business demands, or your budget allows. FireRock Technologies is unique in offering a low entry level cost with sensibly priced add-on modules delivering the best value, fully digital, fully professional Call Recording solution in the industry! Find out more about what makes FireRock Technologies' Call Recording solutions unique or click on the packages below for more detailed information.

FR Digi 01
A complete recording system in its own right! FR Digital 01 allows you to build a comprehensive agent based distributed recording solution with local or centralized archive. FR Digital 01 is also a great tool to allow your agents to listen to their own recordings, makes comments to the recording, as well as take a snap shot of the current call and listen to it while still on the call. You can also use FR Digital 01 as a room recorder straight from your PC.

FR Digital Back Office (FR Digi 04 and FR Digi 16)
Perfect for communication room implementation. Connected to the Digital Station wiring, FR Digital Back Office provides a true digital centralized USB recording solution for large and small applications with scabality from 1, 4, 8,16 and up to 96 channels on a single PC and all at an affordable price. Bundled with our FR Call Manager Suite you can control your recordings the way you and your business want.

FR Universal Adapter 2.0 (Analog)
The FR Universal Adapter 2.0 is the perfect analog entry level hardware system for desktop recording applications. FR Universal Adapter 2.0 can be used on any phone as well as on any radio application. Although it's our basic hardware model, it has many sophisticated features not available on other recorders, like Caller ID, comment fields, important call flagging, as well as the snapshot tool so you can listen to the current call while still on the call.

FR Analog Back Office (FR Analog 02, FR Analog 04 and FR Analog 08)
FireRock Technologies FR Analog Back Office is designed for back office recording with scalability from 1, 2, 4, 8 and up to 48 channels on a single PC. It works much the same way as our FR Universal Adapter 2.0 except it can handle multiple inputs and utilizes are FR Call Manager Suite.


FR Call Manager Software Suite

FR Call Manager 2.0, FR Reporter and FR Reporter Pro are a comprehensive suite of advanced visibility, access, retrieval, playback, analysis and reporting tools for Digital Voice Logger and Server power users and administrators. All three applications can be used to access and manage DVL and DVS recordings.

FR Call Manager 2.0
DVL Supervisor Center is a powerful Supervisor monitoring application allowing search, playback and export of recordings across multiple agents.

FR Reporter
This optional package provides advanced retrieval and reporting features for the Supervisor who wants extra tabular and graphical analysis and export for report generation.

FR Reporter Pro
DVL Supervisor Center Advanced - Has all the functionality of DVL Supervisor Center Enhanced but adds sophisticated weight-based scoring for agent call grading. DVL Supervisor Center Advanced is ideal for environments where agent performance and formalized improvement techniques are required.



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.