We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

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FR Digital Back Office Recorders

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The FireRock Technologies FR Back Office Recorders resides on a PC/Server in the PBX room. Connected to the Digital Station wiring, FR Digital Back Office Recorders provide a true digital centralized recording solution for large and small applications. The FR Back Office Digital devices (FR Digital 04 and FR Digital 16) are a stackable extension connectors (up to 96 channels) designed to be installed in your equipment room to monitor multiple extensions on one server.

FR Digital Back Office Recorders provide a variety of settings and options to deliver the results you are looking for, such as:

  • Mix any combination of digital and analog connections
  • Caller ID and digits dialled recorded
  • Audio balancing on per port basis
  • Store calls anywhere on your network
  • 'Ignore' short calls setting - eliminates very short recordings
  • Archive management on a per channel basis
  • Simple to set-up and change as needed.
  • Connects to the digital extension wiring in the PBX switch room
  • Superb entry level product with 4 or 16 extensions per unit
  • Up to 6 to 12 units can be used (up to 96 extensions) on one PC
  • (Multiple PCs can be used to increase Capacity)
  • Is compatible with most major PBX types (Click to view PBX compatibility chart)
  • Easy Plug n' play USB connection
  • Superb fully digital sound quality
  • Uses PBX digital information such as Caller ID
  • Complete with FR Back Office Software and FR Call Manager 2.0 to deliver high performance with a low price.

FR Digital Back Office runs as a full-time utility recording all calls to and from every connected telephone. On those PBXs where CallerID is supported, it will also capture the CallerID and Number dialed of every call and make part of the call record.

FR Digital Back Office is paired with our FR Call Manager Software Suite, FR Call Manager 2.0, FR Reporter and FR Reporter Pro to provide a complete Professional Back Office Recording solution.



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.