We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

Using is Believing


Don't take our word for it! Call our clients some who have added on to their systems or replaced their legacy systems with FireRock's affordable system. Lets us Demo our Digital Phone Call Recording and Logging System via the Internet. We offer a 45 day money back guarantee.

FR Back Office Software


FR Back Office software resides on a PC/Server in the PBX room. Combined with either the FR Digital 04, FR Digital 16 and the FR Analog 02, FR Analog 04 or FR Analog 08 hardware solutions that in turn are connected to the station wiring, FR Back Office Software provide a true digital centralized recording solution for both large and small applications.

FR Back Office Software provides a variety of settings and options to deliver the results you are looking for:

  • Mix any combination of digital and analog connections
  • Direct line or behind PBX connection
  • Caller ID and digits dialed recorded
  • Audio balancing on per port basis
  • Store calls anywhere on your network
  • ‘Ignore’ short calls setting - eliminates very short recordings
  • Archive management on a per channel basis
  • Simple to set-up and change as needed.

FR Back Office Software runs as a full-time utility recording all calls to and from every connected telephone or line. On PBXs where caller ID is supported, it will also capture the Caller ID and number dialed of every call and make part of the call record.

FR Back Office Recorders are paired with our professional FR Call Manager Software Suite:

  • FR Call Manager 2.0 - a sophisticated supervisor search and playback application.
  • FR Reporter - all the features of FR Call Manager 2.0 plus graphical reports on call usage.
  • FR Reporter Pro - designed for the call center supervisor with all the features of FR Reporter plus a sophisticated agent scoring and evaluation package.
FR Back Office



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.